Program Specialist & Broker

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Are you looking for a position where you make a difference in our communities? At the Municipal Insurance Association of British Columbia (MIABC) we invest in BC’s communities so that they can invest in themselves. Each day, through every piece of advice shared, every outreach program offered, and every insurance policy written, our organization proudly declares that what makes each community unique is worthwhile, empowering the communities at the very heart of our province and the people who are the heart of those communities.

The MIABC is looking for an energetic, motivated, and career-minded insurance professional to join our growing Insurance Services department. We are a member-owned non-profit insurance reciprocal that provides liability coverage to over 170 local governments in British Columbia, and property and ancillary coverage to over half of our members. 


 Responsibilities Include:

  • Develop and maintain strong relationships with various insurance markets to ensure members receive the best coverage and competitive pricing.
  • Gather information and provide quotes for members' property and ancillary insurance needs.
  • Underwrite property coverage and market ancillary coverages.
  • Prepare and bind new and renewal policy coverages.
  • Assist in corresponding with reinsurers to obtain facultative coverage as needed.
  • Support members in reporting ancillary claims and act as an advocate if required.
  • Identify, develop, and manage existing and new insurance products and programs.
  • Assist the Insurance Services team in preparing quotes and requests for proposals for MIABC members and prospective members.
  • Answer member queries on coverage needs, limits, policy additions, wording, and insurance-related contract provisions, and recommend coverage as necessary.
  • Review documentation (certificates, invoices, etc.) prepared by the Insurance Services Administrator and prepare documentation during absences and peak periods.
  • Collaborate with the Claims team to ensure progress on property claims and provide updates to members as required.
  • Assist the Insurance Services team with presentation preparations.
  • Nurture strong working relationships with underwriters, brokers, other service providers, and members.
  • Provide backup support to other members of the Insurance Services team during absences.
  • Stay updated on changes in the insurance industry, including new products, by attending continuing education seminars, reading insurance publications, and liaising with industry personnel.
  • Follow MIABC service standards, policies, and procedures.
  • Cooperate and collaborate with other employees and members in a spirit of teamwork and collegiality.
  • Promote and represent the MIABC as a professional association by visiting members, presenting education sessions, and attending various industry events.
  • Participate in MIABC’s internal Enterprise Risk Management (ERM) program.
  • Perform other miscellaneous duties and special projects as assigned.

Position Requirements/Qualifications:

  • Level 2 BC Insurance License mandatory, Level 3 License an asset.
  • Insurance designation (CAIB, CIP, CRM) preferred.
  • Minimum 7 years of commercial insurance or underwriting experience.
  • Broad knowledge of all classes of insurance for local governments. 
  • Knowledge of cyber and construction insurance is an asset.
  • Good technical insurance knowledge for interpretation and development of policy language.
  • Strong negotiation skills.
  • Professional interpersonal and oral and written communication skills.
  • Ability to prioritize and manage multiple projects and deadlines.
  • Analytical skills. Excellent attention to detail and accuracy.
  • Proficiency with Microsoft Office 365 programs (Outlook, Word, Excel and PowerPoint.).


Our commitment to you

The MIABC believes in a culture rooted in collaboration and growth. Our team is enthusiastic, innovative, diverse, and driven to enrich the lives of our members and each other. We promise to support you and provide you with meaningful challenges and opportunities to shine. From competitive salaries, benefit packages and professional development opportunities, to work life balance with flex days and flexible working opportunities, we offer our teammates a working environment in which they feel supported, encouraged and empowered to take risks and share their perspectives openly and freely.


Our Commitment to Diversity, Equity, and Inclusion:

Equity is entrenched in the MIABC’s values and guiding principles. We celebrate, empower, and support the unique differences our staff, board and members bring to our organization. We strive to be a workforce and organization that is representative of the diversity of the communities in British Columbia.


Our perks:

  • Participation in a defined pension plan.
  • Incidental health spending account.
  • The ability to work remotely two days a week.
  • Optional participation in a flex day plan allowing for 18 flex days per calendar year.
  • Legislative statutory holidays off as well as Easter Monday and Boxing Day.
  • A centrally located office next to transit, shopping, restaurants and the False Creek seawall.
  • Free parking on a first come, first serve basis, with EV charging stations available.
  • Secure private bike storage.
  • Monthly allowance for employees who choose to use their personal mobile phone for business.
  • Professional development days.
  • Mentorship programs.
  • Staff social activities.


Status:                        Permanent full-time

Pay Range:                $85,250-$106,500 depending on experience.

Positions available: 1

Closing Date:            Until filled


The full job description can be viewed on our website at . The posting and qualified applicants should forward a cover letter and resume to Samantha Boyce at


We sincerely thank all applicants for their interest; however only those selected for an interview will be contacted.