Senior Property Claims Adjuster

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South Easthope Mutual Insurance Company, located in Tavistock, provides Farm, Commercial, Home and Auto insurance to its members in Southwestern Ontario.

In preparation for an upcoming retirement, we are looking for a Senior Property Claims Adjuster to join our team. This position reports directly to the Claims Manager and plays a key role in deepening our member relationships during a difficult time in their lives. Our team is dedicated to providing member-first service, in a company that values Respect, Honesty, Reliability, Loyalty and Community among our members and our staff.



Organizing all aspects of the claims file – from receiving first notice of loss, setting up claim, arranging emergency mitigation if required, to final settlement.
• Evaluating claims by conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with members, scene investigations.
• Attend loss locations to investigate claim, including taking statements, photographs, and identifying scope of loss.
• Maintain adequate reserves and accurate records based on company standards and procedures.
• Negotiate settlement and issue payments for claim.
• Coordinate with contractors, appraisers, and other experts as required.
• Act as claims examiner on claims assigned to independent adjusters.
• Evaluate liability, salvage and subrogation exposure and potential.
• General support of claims area and special projects as required


Experience & Skills Required:

• 5 or more years experience in claims adjusting
• 5 or more years experience in construction or trades, farming (agribusiness or equipment), or other relevant transferable knowledge
• Highly capable with computer systems/software including Microsoft Word, Excel, Outlook, etc.
• Completion of Chartered Insurance Professional (CIP) designation or enrollment in the program
• Proactive and positive approach to customer service
• Interpersonal Skills with the ability to work independently
• Sound decision making and problem-solving skills
• Superior verbal and written communication skills
• Strong attention to detail


We offer a competitive compensation package, comprehensive benefits, ongoing education, flexible working arrangements, and a culture that values work-life balance.

If this position is of interest to you, and you feel you have the attributes we are looking for please submit your resume and cover letter by June 14, 2024 to

More information about our Company can be viewed at

We thank all applicants for their interest. Only persons selected for an interview will be contacted.
Appropriate accommodations will be provided upon request during the hiring process.