Supervisor, Underwriting - Commercial Lines (Vancouver)

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Job Overview

Working under minimal supervision, the Underwriting Supervisor – Commercial Lines is responsible for overseeing the daily operations of the underwriting team while ensuring profitable risk selection.

Job Responsibilities:

Provide leadership and mentorship through coaching and feedback to communicate expectations for employee performance and facilitate sessions for the sharing of knowledge and best practices.

Monitor the performance and workload of the team’s portfolio using computer software to ensure company benchmarks are met and lead periodic reviews for quality assurance purposes.

Ensure adherence to policies, procedures and underwriting guidelines.

Identify and recommend policy and process changes to support product development, increase efficiency and provide superior service.

Perform employee performance reviews and interview potential new employees.

Communicate decisions, and respond to requests in a prompt and professional manner.

Support the development and implementation of business change for both short and long term direction.

Act as a subject matter expert for insurance policies, processes, regulations and audits.

Analyze risk and recommend an informed course of action.

Consult with Management on underwriting and staffing issues.

Foster positive working relationships with internal and external parties, including networking at industry events.

Perform other duties as assigned.


Five years Property and Casualty industry experience

Post-secondary education or related business experience.

Completed a Property and Casualty Industry Designation.

Working knowledge of Microsoft Office Suite.

Strong leadership skills to positively influence team members and provide direction.

Excellent attention to detail with the ability to review information carefully and comprehensively.

Excellent analytical and problem solving with the ability to select and implement best solutions.

Excellent communication skills with the ability to present information in a convincing manner.

Excellent decision making skills with the ability to provide justification.

Excellent customer service skills.

Strong ability to multi-task and monitor progress to meet deadlines.

Adapts to change and performs effectively under pressure.