Supervisor, Underwriting - Commercial Lines (Vancouver)

Working under minimal supervision, the Underwriting Supervisor – Commercial Lines is responsible for overseeing the daily operations of the underwriting team while ensuring profitable risk selection.

Job Responsibilities:

• Provide leadership and mentorship through coaching and feedback to communicate expectations for employee performance and facilitate sessions for the sharing of knowledge and best practices.
• Monitor the performance and workload of the team’s portfolio using computer software to ensure company benchmarks are met and lead periodic reviews for quality assurance purposes.
• Ensure adherence to policies, procedures and underwriting guidelines.
• Identify and recommend policy and process changes to support product development, increase efficiency and provide superior service.
• Perform employee performance reviews and interview potential new employees.
• Communicate decisions, and respond to requests in a prompt and professional manner.
• Support the development and implementation of business change for both short and long term direction.
• Act as a subject matter expert for insurance policies, processes, regulations and audits.
• Analyze risk and recommend an informed course of action.
• Consult with Management on underwriting and staffing issues.
• Foster positive working relationships with internal and external parties, including networking at industry events.
• Perform other duties as assigned.

• Five years Property and Casualty industry experience
• Post-secondary education or related business experience.
• Completed a Property and Casualty Industry Designation.
• Working knowledge of Microsoft Office Suite.
• Strong leadership skills to positively influence team members and provide direction.
• Excellent attention to detail with the ability to review information carefully and comprehensively.
• Excellent analytical and problem solving with the ability to select and implement best solutions.
• Excellent communication skills with the ability to present information in a convincing manner.
• Excellent decision making skills with the ability to provide justification.
• Excellent customer service skills.
• Strong ability to multi-task and monitor progress to meet deadlines.
• Adapts to change and performs effectively under pressure.