Underwriting Specialist, Affinity Program – Specialty Lines

Please submit a cover letter and resume to apply for this position.

For more than 100 years, CNA has been providing insurance solutions to over 1 million businesses worldwide. CNA Canada has five strategically placed offices in Montreal, Toronto, Winnipeg, Calgary and Vancouver, making our friendly and knowledgeable staff easily accessible to our customers.

At CNA, we do not just employ people, we provide people with fulfilling careers with many opportunities and room for growth within the industry. We are a company that is constantly evolving and we take pride in our culture and values. When you join the CNA team, you'll work with motivated team members who have pride in - and passion for - what they do. CNA is committed to career growth and development for all levels of team members so they may navigate their own future and grow with the company.

We are focused on success, individually and collectively. Our dedication to employee engagement and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, have enabled us to explore new market opportunities and build on our success.

Each person at CNA plays an important role in the success of our business, join us and make an impact!

 

Job Profile Summary

The Underwriting Specialist, Affinity Programs is responsible for using technical, sales and analytical skills to provide insurance solutions that help CNA’s Program based customers manage risk. The Underwriting Specialist will have a thorough understanding of CNA’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.

The Underwriting Specialist is responsible for the profitable growth of the programs portfolio of business, utilizing underwriting policies and guidelines, rating manual rules and internal resources. They are also responsible for ensuring that these policies and guidelines remain current and aligned to goals.

 

RESPONSIBILITIES:

Underwriting Expertise

  • Reviews applications and financial requirements to determine acceptability of Program accounts in accordance with CNA’s guidelines and standards
  • Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis
  • Uses all appropriate underwriting tools, disciplines and knowledge of strategies to ensure underwriting guidelines are followed
  • Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation
  • Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory
  • Communicates in clear and concise manner with CNA Partners
  • Collaborates development of marketing and presentation material for CNA business to drive business
  • Adheres to letter of authority as assigned.
  • Works collaboratively with CNA’s actuarial team to ensure prudent underwriting decisions

 

Portfolio Management

  • Manages growth of the programs portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals
  • Prioritizes time and resources to effectively manage and optimize producer performance
  • Demonstrates in-depth knowledge of CNA’s products and appetite while clearly communicating CNA’s position at the point of sale
  • Provide monthly reporting on status of production and new business.

 

Sales & Distribution Management

  • Builds/maintains rigorous sales practices using all CNA systems including SalesForce.com and other sales tools and disciplines
  • Develops producer relationships to build pipeline, agency intelligence, and drives performance to meet and exceed results
  • Develops and implements distributor specific plans, monitors performance, and adjusts plan to ensure a substantial pipeline for future profitable growth
  • Drives effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customer

In all responsibilities and interactions, all employees are expected to adopt and align with CNA’s Winning Behaviours – to be externally focused, accountable, collaborative, innovative, inclusive and continuously learning.

 

QUALIFICATIONS:

  • University degree, combined with CIP designation (or progress towards completion) and 5-8 years of Programs underwriting experience.
  • Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business
  • Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
  • Ability to uncover customer needs, position specific solutions, handle objections and close deals
  • Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority
  • Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects
  • Demonstrated coaching skills.
  • Knowledge of Microsoft Office Suite and other business-related software.

 

As a full-time employee your benefits include:

  • A competitive salary
  • An annual performance bonus
  • A pension plan
  • Flexible work hours
  • Top of the line medical and dental insurance
  • And many more benefits (fitness subsidy, in-house training, etc.)

 

We are excited to learn more about you!

At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.

Only selected candidates will be contacted.