Claims Analyst

We are currently seeking a Claims Analyst to join our rapidly growing commercial team at InsureLine Brokers Empire in Edmonton, AB. We heavily focus on commercial transportation. InsureLine Brokers Empire has been in the insurance industry since 2009. Our mission is to provide our expertise and knowledge to help people choose the best insurance products to protect themselves against financial losses. We provide expert advice to home, auto, business, transportation, commercial, farm, and life clients. In 2021, we won the Elite Broker Award and ranked 4th in Canada as one of the fastest growing brokerages. We are currently seeking individuals to join our team to help us continue this path and grow. A strong work ethic and drive to succeed in a high performing environment will help ensure your success at InsureLine Brokers Empire. For more information, please visit    


  • Providing customers with prompt service by providing advice, discussing customer concerns, including but not limited to walk-ins, emails, and phone calls  
  • Entering and updating clients’ information in our BMS system and spreadsheets 
  • Ensure eligibility for claims is reasonable and correct by analyzing claims and supporting documentation 
  • Responsible for analyzing claims and interpreting insurance policies 
  • Responsible for the review and tracking of all incident reports, and ensure to follow up for additional information where necessary 
  • Following up with adjusters on claims status and keeping claims handling up to date   
  • Approve drivers for clients by reviewing abstracts, and by obtaining any other documentation required to verify driver information   
  • Keeping current with activities and workload  
  • Follow branch workflows  


  • Insurance experience is required 
  • Experience in insurance claims handling is preferred  
  • Claims Adjuster license is an asset 
  • General Level 1 insurance license is an asset  
  • Experience with Epic is  an asset  
  • Microsoft office 365 experience is required  
  • Outlook experience is required  
  • Ability to multi-task, problem solve, critical think and be detailed oriented  
  • Ability to work in a fast-paced environment, handle pressure and meet deadlines  
  • Able to be pro-active and work both independently and as a part of a team  
  • Positive and respectful attitude with both clients and co-workers  
  • High degree of professionalism and integrity  

What We Offer:  

  • Monday to Friday 9:00 am -5:30 pm. Closed on all stat holidays.  
  • Competitive wages based on skills and experience. Salary negotiable  
  • Vacation & Health and Wellness Days  
  • Birthdays off
  • Profit Sharing  
  • Full Benefits package  
  • Tuition Reimbursement  
  • Opportunities for growth development and internal promotion  
  • 1 position available. Positions open until filled   

Please click on the link below to apply: