Senior Underwriter, Life & Living Benefits

Bilingualism in English and French is an asset.

Temporarily Remote (due to COVID 19).

The work location for this role is flexible within Canada.

Our Individual Insurance team provides financial security and peace of mind for Canadians. Our client centric team is focused on delivering competitive solutions to meet the needs of our clients. Our success is driven by our specialized team who are passionate about excellence, innovation and sustainable practices to enhance our organization's success. The Senior Underwriter provides risk assessment of individual insurance for life, critical illness and medical disability lines. The position works closely with the field, providing training, support and issue resolution. The role also provides guidance to less experienced underwriters or other new business staff and participates in product, policy and process improvements.


What you’re responsible for:

  • Utilize product knowledge and procedures/guidelines to assess complex applications and policy changes with multiple risks and various combinations of risks that may or may not interact with each other.

  • Understand and determine reinsurance impact on risk, determining the need to refer the case to a higher authority (Senior Underwriting consultants, Team Leads, Medical Director and Manager).

  • Make high-level decisions in accordance with our Company’s guidelines, procedures and time standards in a cost-effective manner.

  • Compile an electronic summary of underwriting requirements for each client for each product line on the Phoenix system, which feeds information to the Life Pages displaying requirements for Advisors.

  • Work with Distribution Management staff on complex cases and on training issues related to the field.

  • Support advisors in their pursuit of compensation goals, club validation, etc., by ensuring that their business is processed accurately and promptly during sales contest and cut-off periods.

  • Assist with preparing/presenting underwriting-related information to agents at District Meetings.

  • Identify needs to deviate from procedure(s) or to explore alternate means of obtaining information needed to underwrite and provide recommendation for referral to Chief Underwriter.


What to expect:

  • Strict confidentiality with respect to client’s medical history, financial status and other personal information.


To be successful:

  • You influence change and are committed to continuous improvement, in order to exceed client expectations.

  • You leverage critical thinking skills to identify problems and proactively propose solutions.

  • Your strong communication skills allow you to clearly convey messages.

  • You’re an effective team player who shares knowledge to support your peers.


To join our team:

  • Completion of post-secondary education with 2-3 years of related work experience.

  • Completion of FALU or FLMI designation or actively working towards them.

  • Demonstrated decision making, communication and interpersonal skills are necessary.

  • Treat all confidential material with a high level of integrity.

  • Effectiveness and efficiency of resource management in achieving results while maintaining consistently high levels of quality, accuracy and timeliness, as well as continuously striving to improve processes, reporting and service levels.


What we offer:

  • Training and development opportunities to grow your career with one of Canada’s Best Employers. 

  • Flexible work options and paid time off to support your personal and family needs. 

  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. 

  • Paid volunteer days to give back to your community. 

  • A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.