Senior Insurance Advisor

Westland Insurance Group is growing and has a new opportunity for an Senior Insurance Advisor in Victoria, BC at our Westside Village office. We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience.

Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 150 locations and over 1,600 employees, the company continues to expand coast to coast. Westland's brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities. For more information, please visit www.westlandinsurance.ca  
 

What we offer:

  • Competitive salary
  • Comprehensive medical and dental benefits
  • Diverse mix of staff and demonstrated work/life balance
  • Career growth opportunities and continuing education programs


The Opportunity:

The Senior Insurance Advisor is an integral part of a team and will be the first point of contact for clients.
 

The role will:

  • Engage with clients to determine their needs and provide expert advice to ensure the best coverage for them
  • Maintain and manage a book of business and strong customer relationships through proactive contact via phone, letter and email
  • Develop new business opportunities by securing expiry dates and cross selling
  • Manage and process renewals on a timely basis and maintain high levels of client retention
  • Support clients in the claims process

 
Here’s what you bring:

  • High School graduate
  • Insurance Broker level 2 license preferred
  • Knowledge of MS Office, ICBC software, and insurance specific programs
  • Demonstrated experience in a sales or customer service environment
  • A natural ability at building authentic customer relationships and functioning as part of a team
  • High level of motivation, excellent time management skills and the ability to multi-task
  • Demonstrated ability to maintain confidentiality and to exercise discretion
  • Strong work ethic without sacrificing your ability to have fun on the job