Director, Claims Centre (Injury)

Building a culture of leadership development is front of mind for SGI and we believe that leaders are developed through all levels of the organization. Leadership culture development will transform how we work with customers, partners and each other. We're aiming for a culture that focuses on new strengths, balanced with some of what's always been important to our success. The successful individual for this role will be a strategic thinker, team player and change advocate that buys into this mindset and embodies SGI’s vision, missions and values.

The successful candidate will be responsible for managing the operation of a single-line insurance (injury) claims branch. In this role you will manage and monitor claims handling activities, provide direction to frontline employees on complex claims and ensure that claims are investigated and settled in accordance with applicable insurance legislation, programs, policies, procedures and customer service targets. 


Candidates must bring the education and experience to succeed in this unique opportunity.  We are looking for candidates who have bachelor’s degree in business administration, commerce or a related discipline, a Chartered Insurance Professional (CIP) designation along with five years’ experience in a field related to claims adjusting with evidence of continuing professional development. Alternative combinations of relevant education and experience may also be considered.

Why SGI?

Because SGI is a great place to work. We value integrity, caring and innovation. We have an intentional culture that promotes trust and participation in a way that encourages employees to bring their hearts and minds to their work. Part of the SGI experience that our employees value most lies within the community comprised of their coworkers. The employee community isn’t the only reason our people stay at SGI; we also offer a wide range of benefits and invest in career development to meet the needs of our employees. We embrace diversity, recognizing and celebrating our differences and our similarities. Our careers are as diverse as our employees.

Ready to Apply?

If this is the career opportunity you’ve been waiting for, tell us why you’re the right fit for this role.  Learn more about our company, this job and what your future could look like at SGI by visiting

Submit your application online by 11:59 p.m. on:  Monday, January 18, 2021