Commercial/Strata Broker
Marketing residential and commercial stratas, liaising between the Client Executives and the Underwriters regarding renewal, new business and mid-term account changes, ensuring the needs of the client and Underwriters are met by delivering the highest quality service in communication, documentation and professional integrity.
Essential Job Functions:
Primary duties include, but are not limited to, the following:
- Pre-qualify and assess risks, bind all new/renewal business and mid-term changes with the Underwriters
- Create rating sheets and proposal documents. Advise and assist department managers on interpretation and administration of policies, programs and best practices
- Track the renewal process of an assigned book of business by strictly maintaining a monthly expiry list
- Negotiate authorizations and terms from program and non-program Underwriters
- Provide accurate and clear instructions via rating sheet and binding emails to the Client Service Administrator to issue certificates, policies, endorsements, letters and invoices (Note: During busy, heavy renewal times or due to staff absences, may be necessary for Brokers to issue documents)
- Maintain electronic filing system to CapriCMW standards by updating information coding and data entry, and attaching all correspondence as required, ensuring paperless processes
- Update and maintain marketing information using Excel spreadsheet
- Update and maintain consolidated monthly activity spreadsheet
- Participate in team marketing for a selection of larger portfolios
- Maintain a good knowledge of insurance and insurance relating to stratas through continuing education courses
- Prioritize daily time-sensitive tasks
- Back-up to other department members during absences and busy periods
- Promote positive working relationships with insurance companies and Underwriters by attending industry functions
- Mentor, provide feedback and participate in meetings and daily work processes/discussions
- Adhere to all Company policies and procedures, and industry standards
- Participate in learning opportunities to develop skill-set and knowledge
- Develop personal development plan and participate in Company performance review process
- Participate in Company functions and meetings
- Other duties may be assigned, directed or requested
Competencies & Qualifications:
- University degree or equivalent experience in a related field
- CAIB or CIP designation (level II license)
- Minimum 5 years brokering property/complex placements
- Experience with Subscription Policies and Primary/Excess placements
- Intermediate level computer skills required, including Excel
- Knowledge of TAM brokerage management system
- Strong communication and negotiation skills
- Positive attitude and ability to work with team
- Ability to self-manage and maintain a varying workload
- Ability to relate to others and act in an advisory role
- High degree of accuracy and attention to detail
- Excellent communication skills, both written and verbal
- Solution-oriented with ability to problem-solve
- Provide calculations for commissions and deviations