Commercial/Strata Broker

Marketing residential and commercial stratas, liaising between the Client Executives and the Underwriters regarding renewal, new business and mid-term account changes, ensuring the needs of the client and Underwriters are met by delivering the highest quality service in communication, documentation and professional integrity.

Essential Job Functions:
Primary duties include, but are not limited to, the following:

  • Pre-qualify and assess risks, bind all new/renewal business and mid-term changes with the Underwriters
  • Create rating sheets and proposal documents. Advise and assist department managers on interpretation and administration of policies, programs and best practices
  • Track the renewal process of an assigned book of business by strictly maintaining a monthly expiry list
  • Negotiate authorizations and terms from program and non-program Underwriters
  • Provide accurate and clear instructions via rating sheet and binding emails to the Client Service Administrator to issue certificates, policies, endorsements, letters and invoices (Note: During busy, heavy renewal times or due to staff absences, may be necessary for Brokers to issue documents)
  • Maintain electronic filing system to CapriCMW standards by updating information coding and data entry, and attaching all correspondence as required, ensuring paperless processes
  • Update and maintain marketing information using Excel spreadsheet
  • Update and maintain consolidated monthly activity spreadsheet
  • Participate in team marketing for a selection of larger portfolios
  • Maintain a good knowledge of insurance and insurance relating to stratas through continuing education courses
  • Prioritize daily time-sensitive tasks
  • Back-up to other department members during absences and busy periods
  • Promote positive working relationships with insurance companies and Underwriters by attending industry functions
  • Mentor, provide feedback and participate in meetings and daily work processes/discussions
  • Adhere to all Company policies and procedures, and industry standards
  • Participate in learning opportunities to develop skill-set and knowledge
  • Develop personal development plan and participate in Company performance review process
  • Participate in Company functions and meetings
  • Other duties may be assigned, directed or requested

Competencies & Qualifications:

  • University degree or equivalent experience in a related field
  • CAIB or CIP designation (level II license)
  • Minimum 5 years brokering property/complex placements
  • Experience with Subscription Policies and Primary/Excess placements
  • Intermediate level computer skills required, including Excel
  • Knowledge of TAM brokerage management system
  • Strong communication and negotiation skills
  • Positive attitude and ability to work with team
  • Ability to self-manage and maintain a varying workload
  • Ability to relate to others and act in an advisory role
  • High degree of accuracy and attention to detail
  • Excellent communication skills, both written and verbal
  • Solution-oriented with ability to problem-solve
  • Provide calculations for commissions and deviations