Claims Assistant

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Company & Location: Portage Mutual Insurance – Maritime Region (Bedford, NS Branch)

Position: Claims Assistant

Posting date: November 1, 2019



Years working: 2+

Minimum Education:  Post-Secondary Education and willing to obtain Chartered Insurance Professional Designation (Industry Designation)


Job Description:

Assisting the claims team in both the administration of claims files, and handling of smaller claims that take place in the Maritimes (NS, NB, & PEI).  This position is based out of the Bedford, NS office.


Job requirements and responsibilities:

  • Fielding customer inquiries and directing accordingly
  • Setting up new claims and maintaining databases for tracking claims
  • Receiving, tracking and distributing claims documentation (email, fax, mail, courier)
  • Typing documents and correspondence as required
  • Correspondence with Broker network regarding claims
  • Preparing reports for Management regarding claims activity
  • Assist in the handling of Subrogation and Salvage files
  • Preparing deposits for funds collected for Subrogation and Salvage files
  • Handling payments and inquiries for Automobile glass claims
  • Assisting in processing of Facility Automobile claims
  • Assisting claims teams in processing of all files as required (payments, data entry, file copying, etc)
  • Need to be proficient in Word, Excel, Outlook, and computer systems in general
  • Enroll in Insurance Institute Courses and work towards obtaining Adjusting license and CIP designation
  • Bilingual is an asset but not a requirement


Company Description:

The Portage la Prairie Mutual Insurance Company was organized October 2, 1884, based on the underlying principles of security, integrity, hard work and personalized service. Over the years, we've made a lot of changes in the way we do business. We've expanded our products and services and built a reputation as one of the most responsive property and casualty insurers in Canada. But the underlying principles that guide our company -and the friendly, small town style of doing business- remain the same.

As a 100 per cent Canadian-owned mutual insurance Company, the success of Portage Mutual depends upon serving policyholders with fairness, and showing genuine concern for their security. We do this by providing reasonably priced, flexible insurance products and by supporting our brokers with exemplary service.

At Portage Mutual, we believe that doing business with integrity never goes out of style. It is as important today as it was when we began over 130 years ago, and it is part of what makes Portage Mutual customers so loyal.

Portage Mutual markets its products through independent brokers. These professionals are hand-picked because they display a commitment to excellence and expect the same in return. We believe this partnership approach results in better service and value for our policyholders. Local, independent brokers know your community and can help you select the insurance coverage that best suits your needs.

For Portage Mutual, the independent brokerage system means we must constantly prove ourselves by providing leading-edge products and service that earn our brokers' trust.

Portage Mutual is and has always been a completely Canadian-owned company. As such, we believe in contributing to the Canadian economy by investing the majority of our funds in Canadian investments, and by buying Canadian whenever possible. We hope you will do the same by choosing coverage from Portage Mutual.


If you are interested in applying, please submit resume to the attention of Chris Geddes at: