Claims Examiner

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The Mutual Fire Insurance Company of British Columbia is growing their team and is seeking a Claims Examiner. If you are a dedicated professional that is passionate about our industry and want to be part of a growing company, then this is the exceptional opportunity that you have been seeking. At Mutual Fire you will be part of a vibrant and supportive team environment.

The Mutual Fire Insurance Company of British Columbia was founded in 1902 and has a proud heritage of serving our policyholders.

We have a full complement of insurance products including Personal, Farm, and Commercial available in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. Mutual Fire Insurance is a progressive, well managed, growth-oriented insurer owned by our policyholders.

What we offer:

  • Competitive salary.
  • Comprehensive employee benefit package.
  • Diverse mix of staff and demonstrated work/life balance.
  • Career growth opportunities and continuing education programs.

The Opportunity:

In this role you will be responsible for:

  • Investigating, evaluating and settling claims in a fair manner by applying technical knowledge and human relations skills.
  • Process new claims by inputting concise yet sufficient file documentation.
  • Adjust reserves to ensure that reserve activities are consistent with corporate policies.
  • Pay and process claims within designated authority level.
  • Overall maintenance of assigned claims files.
  • Resolve claims both telephone adjusted and independently adjusted using high service-oriented file handling.
  • Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures. 
  • Present cases and participate in discussions at various committee meetings.
  • Report directly to the Vice President of Claims.

Here’s what you bring:

  • 3 - 5 plus years related experience and training.
  • CIP designation or in latter stage of completion.
  • Analytical outlook with exceptional problem-solving ability.
  • Interpersonal skills with the ability to resolve conflict and maintain confidentiality.
  • High level of Customer Service with excellent oral and written communication skills.
  • Strong team player with proactive case management skills.
  • Possesses a functional and developing knowledge of the legal statutes and procedures.

We offer a stimulating work environment that is guaranteed to be challenging, fast paced and fun!

Please send your resume and salary expectations in confidence to careers@mutualfirebc.com.