Claims Adjuster (Casualty)

You need to sign in or
create an account to save a job.

please submit your resume and cover letter

At CNA, every person plays an important role in bringing nothing but the best to our customers. If you're looking for a career in a company that's evolving, has a great culture and amazing opportunities within the Insurance Industry, CNA is the clear choice. As part of the CNA team, you'll work with motivated team members who have pride in - and passion for - what they do. Guided by our core values, we remain steadfast to our commitment to career growth and development for all levels of team members so they may navigate their own future and grow with the company. We are deeply rooted in our history and bringing together the best minds in insurance.

The Claims Adjuster will be responsible for the following:

  • Setting reserves and authorizing payment within scope of authority, effectively settling claims in the most cost effective manner and ensuring timely issuance of payments.
  • Coordinating and adjusting investigations of predominantly casualty line claims (bodily injury and product liability) of a moderate to high complexity through communication with policy holders and external vendors.
  • Assigning independent adjusters and lawyers in accordance with established guidelines.
  • Contributing to profitability by effective implementation of claim handling best practices to direct loss cost and claim expense.
  • Working closely with all levels of CNA’s internal and external business partners to share knowledge and developments on claims.
  • Ensuring proper reporting are completed in a timely manner and sent to the appropriate Head Office departments.
  • Making recommendations on claim policy and processes to further enhance the claim department.
  • Reacting to change productively and handling other essential tasks and projects as assigned.


  • CIP or working towards completion of same.
  • University or College degree or equivalent business experience of at least 7 years commercial property/casualty experience
  • Strong knowledge of industry trends, issues, Canadian and US laws and regulations.
  • Customer service focused.
  • Strong analytical, interpretation, organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Ability to conceptualize details and develop action plans for problem solving and decision making.
  • Ability to work both independently and within a team environment.
  • Ability to multi-task in a fast paced environment, work under pressure and handle high volumes of work
  • Comfortable working in a paperless and technologically based environment.

As a full-time employee your benefits include:

  • A competitive salary
  • An annual performance bonus
  • A pension plan
  • Flexible work hours
  • Top of the line medical and dental insurance
  • And many more benefits (fitness subsidy, in-house training, etc.)

At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.

Only selected candidates will be contacted. No agencies please.