Director, Customer Experience Delivery

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For you, customer experience is always top of mind. You understand that happy customers are the bread and butter of any business, and that’s why you’re so passionate about bringing the customer’s perspective to the table. As a strategic thinker, you’re able to weave the customer perspective into corporate and/or strategic initiatives and projects, and create initiatives when you see a gap to ensure the best customer experience. You understand the alignment and importance of the broker and employee experiences to delivering the intended customer experience.  As a natural leader you excel at getting everyone – from front-line staff, to the highest executives – to rally behind those initiatives.

If this sounds like you, apply to be our permanent, full-time Director of Customer Experience Delivery in Regina.


Candidates must bring the following education and experience to succeed in this unique opportunity — after all, we’re counting on you:

  • A bachelor’s degree in business administration, commerce or a related discipline or a Chartered Insurance Professional (CIP) designation.
  • Five years management experience with increasing responsibility.
  • Change Management Certified.
  • Customer Experience Certified.


Because when you start here, you want to stay here.  We offer a wide range of benefits and invest in career development to meet the needs of our employees. We embrace diversity, recognizing and celebrating our differences and our similarities.  With careers as diverse as our employees, join our caring culture of employee empowerment within a great community of people. 

Ready to Apply?

If this is the career opportunity you’ve been waiting for, tell us why you’re the right fit for this role.  Learn more about our company, this job and what your future could look like at SGI CANADA by visiting

Submit your application online by 11:59 p.m. on: Wednesday, August 14, 2019