Manager, Underwriting and Accounts

As the Manager of Underwriting and Accounts you will lead a team in the execution of the strategic vision for servicing the client relationship and focus on underwriting, pricing, rate and product strategies. You will deliver expected levels of profit and revenue while managing positive performance, profitable underwriting, delivery of accounts and risk control.


What you’re responsible for:

  • Establishing and maintaining strong relationships with key clients to deliver technical underwriting and account support and developing customized, client focused renewal, insurance and risk management proposals.

  • Implementing underwriting strategies and operational guidelines, including providing input into the management of major losses, monitoring risk and control criteria and ensuring account-level rating or coverage decisions support underwriting philosophy and financial objectives.

  • Developing value-added material to support our role as a trusted technical advisor to the credit union system, including self-assessment and loss control tools, coverage bulletins and plain language coverage information.

  • Supporting the development of strategic plans and operational efficiencies, ensuring compliance with corporate standards and policies.

  • Coaching and developing your team, recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.  


What to expect:

  • You will travel frequently. 

  • This role involves direct contact with clients and/or service providers in their environment.    

  • As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information. 

  • You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.


To be successful:

  • You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.  

  • You foster innovation and continuous improvement with a focus on client experience.   

  • You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.  

  • You successfully convey messages and demonstrate openness to exploring alternative points of view.  

  • You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.


To join our team:

  • You have seven years of underwriting experience in the Property & Casualty insurance industry, including people leadership experience.

  • You have a post-secondary degree in Business, Commerce or a related discipline.

  • You have a Chartered Insurance Professional (CIP) designation and a Level 2 Agents License for Property and Casualty with the Insurance Council of British Columbia.


What we offer:

  • Training and development opportunities to grow your career with one of Canada’s Best Employers. 

  • Flexible work options and paid time off to support your personal and family needs. 

  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. 

  • Paid volunteer days to give back to your community. 

  • A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.