Personal Lines Claims Assistant


Personal Lines Claims Assistant

We are seeking a candidate for the full time role of Personal Lines Claims Assistant. The successful candidate will be part of the AJG Ontario Claims Team, providing support to the AJG Ontario Personal Lines Claims Department. Your positive outlook and willingness to learn are prerequisites to work with our dynamic team.

Key Job Responsibilities
 Data input using EPIC, Word and Excel
 Maintain, organize and update client files, including Word summaries and Excel spreadsheets
 Communication with adjusters with respect to open claims
 Process all incoming mail in a timely fashion
 Assisting Personal Lines Claims Advisors with workload as required
 Special Claims projects as required

Education and Experience Requirements
 Completion of post-secondary education; Business Insurance program an asset
 RIBO, CAIB, CIP designations an asset or courses completed towards designations; RIBO designation a requirement within few months of starting role
 Proficient in Microsoft Office products (Word, Excel, Outlook) and EPIC
 High attention to detail and accuracy
 Excellent time management and organization skills
 Ability to multi‐task between a variety of tasks, projects, and deadlines
 Comprehensive and effective verbal/written communication skills
 Client service and/or advocacy experience

Please email your resume in confidence to Human Resources at and include “Personal Lines Claims Assistant” in the subject line. We thank all applicants for their interest in this opportunity. Please note that only successful candidates will be contacted. No telephone inquiries or agencies please.

We are an equal opportunity employer which values diversity in the workplace and are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About Gallagher
Since 1927 Arthur J. Gallagher & Co. has grown to become one of the world’s largest insurance, risk management and consulting brokerages, employing close to 26,000 people across 34 countries and serving clients in over 150 countries.
At Gallagher, we are committed to demonstrating the highest level of professional ethics. Our success is underpinned by doing what's right; we lead the way we serve our clients, the way we develop our employees and the way we support our communities. We think and behave differently than other brokers because we know that brand names don’t deliver services – people do.

Our Canadian roots run deep, dating back to 1890. In Canada, Gallagher employs close to 900 people in
more than 25 offices located across the country. For more information, visit our website at