Inside Appraiser

We Challenge you to find an Insurance Company that is more fun to work at.

Our friendly work environment provides one of light-hearted collaboration, employee focused recognition and employer funded career growth.

“The company has provided me with many opportunities for personal and professional development. The Education Assistance program is helping me earn my designation, without having to worry about the financial burden of student loans. Our leadership team encourages growth through various training exercises and seminars, and provides ongoing support to help us meet or exceed our goals.” – Claims Representative since 2011

Our highly differentiating benefits are premium free with eligibility on your first day, flexibility within your job and your day and transparency in management communications. 

With over 120 years of experience as a national insurance provider with combined assets of more than 7 billion, we can give you a stable work environment in which you can flourish in your career. 
We welcome you to join our established, profitable, national organization and become part of our family.

 

Position Description                     

The Inside Appraiser contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the assessment and evaluation of low to moderately complex automobile or property estimates with the aid of a computer application. This is a desk position.

Key Responsibilities

  • Provide exceptional customer service
  • Conduct technical analysis of submitted repair estimates with estimating software to ensure compliance with company standards and industry best practices
  • Communicate with repair facilities, estimators and adjusters as required to ensure accuracy and completeness of estimates   
  • Refer estimates to appropriate parties for re-inspection as required
  • Meet company service standards by maintaining an active production schedule and diary system
  • Develop positive business relationships with internal and external parties
  • Maintain vigilance in the detection and prevention of fraud
  • Serve as a resource person to less experienced adjusting staff and appraisers
  • Remain up-to-date with legislative changes, trends in the insurance industry, estimating practices and developments in automobile and/or property repair procedures and materials
  • Perform other duties as required

Qualifications

  • 5 + years automobile estimating experience. Professional/technical designation would be preferred
  • Strong computer skills with an excellent knowledge of estimating software (Mitchell Ultramate and Work Center)
  • Intermediate knowledge of Microsoft Office Word and Excel
  • Excellent investigative and analytical skills
  • Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
  • Detail oriented with a critical degree of accuracy regarding data entry
  • Excellent negotiation skills
  • Strong ability to communicate effectively, both verbally and in writing
  • Strong customer service skills
  • Position requires the ability to lift up to 10 lbs on a daily basis and low mobility throughout the branch buildings to meet internal customer needs


Wawanesa provides its employees with an environment conducive to achieving their goals for personal performance and career development. Our employees are provided with highly competitive compensation packages (salaries, profit sharing, benefits and a defined benefit pension plan). The benefit package is comprehensive and far ranging. Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

Join a Canadian success story! 

If you are interested in this exciting, challenging position with Wawanesa, please apply today!