Customer Billing Representative (12 month contract)

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Customer Billing Representative (12 month contract)

WHY ECONOMICAL?

Because a changing industry calls for a new way of doing things. An ambitious, innovative and fast-paced company, we offer exceptional training and development programs, competitive pay, great benefits, a company-matched savings plan, and paid volunteer days — all within an engaging, fun, and collaborative work environment.

Founded more than 145 years ago, Economical is one of Canada’s leading property and casualty insurance companies. We rely on our national network of more than 800 independent brokers to sell a range of car, home, business, and farm insurance solutions. With Sonnet and Petline, we’re extending our reach through the direct-to-customer channel. With more than 2,400 active employees across the country and a commitment to rethinking the insurance experience, we’re poised for great things.

We’re now adding to our high-performance team to take us into the future. Let’s rethink insurance, together.

In this role, you will:

  • Reporting to the Team Leader, Finance – Customer Accounts Centre, you will be accountable for processing moderate to highly complex transactions in the underwriting systems for personal and commercial lines, including non-payment cancellations and reinstatements, codeblocks to reverse premium write-offs and payment plan or withdrawal date changes.Your responsibilities will include responding to internal direction and requests for transaction processing while applying finance and underwriting rules to all situations.

Your Responsibilities

  • Completing moderate to highly complex transactions to accuracy and productivity standards outlined by finance and underwriting guidelines,

  • Providing support to internal and external customers to deliver superior service, and

  • Adhering to corporate policies and procedures.

Your Skills and Experience

  • Completing moderate to highly complex transactions to accuracy and productivity standards outlined by finance and underwriting guidelines,

  • Providing support to internal and external customers to deliver superior service, and

  • Adhering to corporate policies and procedures.

  • A true professional, someone who is friendly and courteous in all interactions, whether with customers or co-workers.

  • Someone who performs well in a busy operation and can remain calm under pressure.

  • A team player who is adaptable to a changing environment.

  • Someone with strong written and verbal communication skills.

At Economical, we all work together to come up with big ideas — then bring them to life. We focus on our customers first, we bring our best, and we’re stronger together. If you’ve got the passion and the desire to help us reinvent insurance, let’s talk.

HOW TO APPLY

To complete the online application process, you’ll need to upload your resume before you apply for the role you’re interested in. Please note that only one document can be uploaded, so be sure to combine your resume and cover letter.

We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting: hrsharedservices@economical.com.

Visit economical.com to learn more about us and what we’re up to.

Economical Insurance includes the following companies: Economical Mutual Insurance Company, Family Insurance Solutions Inc., Sonnet Insurance Company, Petline Insurance Company.