Multi-line Adjuster

Overview

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential.  

Why should you consider a career with ClaimsPro?

  • You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our Claimspace and IAdjust software.
  • As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
  • Your workload is balanced and you will be compensated for your billable hours.
  • You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

Want to learn more? Visit www.scm.ca or www.claimspro.ca

Job Responsibilities:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Property and Liability claims. Responsibilities include;

  • Prompt contact and followup with policy holders and claimants 
  • Investigate the cause and report to clients with solid recommendation.
  • Scope and establish quantum of damages.
  • Negotiate fair and satisfactory settlements
  • Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Qualifications & Experience:

  • At least 2 year's relevant experience in claims
  • Must qualify for at least a level 1 BC Adjuster’s license
  • Ongoing commitment to education and learning.
  • Effective analytical skills, including identification of cause and effect dynamics
  • Good investigative manner
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information

 Advanced communication skills including:

  • Effective written skills including those of a technical nature
  • Effective oral and grammar skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. 
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

Competencies Required to succeed:

Effective Analytical Skills

  • Effective communication skills (verbal, written and presentation)
  • Organizational skills 
  • Interpersonal skills
  • Relationship Building skills
  • Demonstrated and proven leadership skills
  • Sense of urgency and responsiveness