Customer Service Representative

Ever wish you could love your job again?

Picture this… You’re a licensed-CSR in an insurance brokerage, and you’re great at what you do. You remember when you looked forward to going to work every day.

Then your brokerage became part of something bigger. Way bigger!

The focus shifted from people to numbers, and work became more about meeting quotas than meeting clients’ needs. Now, you find yourself wishing for the way things used to be, or wondering if there’s something better out there.

Here’s some good news: That fulfilling role you’re looking for isn’t gone…it just lives in fewer places.

At Clare Mutual Insurance, we’re proud to be one of those places. We’re a small, successful, and ambitious insurance company with deep roots in Nova Scotia. We believe in putting people first, and that includes our clients and our team.

We’re currently looking to add a Licensed Customer Service Representatives (CSR) to our growing team in Southwest Nova Scotia. We have our headquarters in Belliveau Cove, and another office in Tusket, Nova Scotia. This position is able to work in either location.

What You’ll Do:

• Provide personalized support to our clients, helping them with their insurance needs.
• Collaborate with a close-knit team that values quality over quantity.
• Build meaningful relationships with clients and enjoy work that feels rewarding every day.

What We Offer:

• A competitive compensation range of $45,000 to $60,000 (based on qualifications, experience, and sales performance).
• Comprehensive benefits, including health, dental, and retirement savings.
• A supportive, people-first work environment where your contributions are valued.
• Opportunities for growth and development within the organization.
• A chance to work for a company with deep community ties and a focus on making a positive impact.

At Clare Mutual, we’re committed to fostering an inclusive workplace. We welcome candidates from all backgrounds and experiences to apply. A valid insurance license is required for this role.

I’m Janice Belliveau, President of Clare Mutual Insurance. If this sounds like a good fit for you, let’s have a totally confidential exploratory chat. You can call me directly at (902) 837-4597, or email your resume and cover letter to contact@claremutual.ca.

Your next career chapter might just be waiting here with us!