Senior Adjuster, Accident Benefit - Atlantic

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About ICPEI

Based in Charlottetown, the Insurance Company of Prince Edward Island (ICPEI) offers market-leading home, auto and commercial insurance solutions. Our products are sold exclusively through a network of brokers across all three Maritime Provinces, Quebec, Ontario and West.

Your role

Reporting to the Claims Manager, Atlantic, the Claims Adjuster investigates, evaluates and settles accident benefit claims.

What you bring to the position

  • Bilingual an asset (French/English)
  • Minimum 5 years of adjusting experience handling  accident benefit claims
  • CIP designation or working towards same to meet licensing requirements
  • Exceptional oral and written communication skills
  • Excellent negotiation, analytical and investigative skills
  • Strong time management, problem solving and organizational skills
  • Ability to work independently and manage changing priorities

What you will do

  • Collect and analyze claims information through investigation
  • Evaluate coverages, exclusions and liability of various auto policies
  • Maintain timely and accurate records throughout claim handling
  • Maintain timely and accurate claim reserves
  • Negotiate settlement (or denial)
  • Mentor and coach adjusters new to AB claims handling
  • Attend Mediations and Judicial Settlement Conferences as required
  • Establish and maintain strong relationships with both claims’ vendors and clients
  • Provide exceptional service
  • Provide timely reports (e.g. Large Loss Reports) and file presentations, as required, to Claims Supervisor/Manager
  • Attend and present at Large Loss Meetings as required
  • Assist with quarterly claims audits as required
  • Work closely with Underwriting Department on risk assessment
  • Actively participate with team in Claims Department projects and ad hoc tasks
  • Work both independently and as part of the Claims team

What we offer

  • Flexible (remote) workplace
  • Competitive compensation package
  • Comprehensive benefits
  • RRSP program with Company matching
  • Paid training and professional development