Personal Lines Property and Casualty Underwriting Manager

About Portage Mutual

Portage Mutual Insurance is a trusted national property and casualty mutual insurance company.  We have been owned by our policyholders since 1884 and proudly serve their interests by offering competitive home, automobile, commercial and farm insurance products.  Portage Mutual has office locations in Edmonton (AB), Portage la Prairie (MB), St. Catharines (ON) and Bedford (NS) with products being 100% distributed by brokers across Canada.  We greatly value our relationships with policyholders and brokers.

People at Portage Mutual

Working at Portage Mutual allows you to learn, grow and develop while collaborating with experienced and committed colleagues.  We support remote, in-office and hybrid work arrangements while continuing to build diverse teams and a culture of inclusivity.  We are growing and offer resources to empower both individual and team success.  We are proud of the communities we serve and are rooted in making positive impacts within them.

What You’ll Do:

The Personal Lines Property & Casualty Underwriting Manager is responsible for detailed underwriting, risk analysis and accurate premium calculations in alignment with the company’s risk appetite.  The individual is responsible for responding to product and procedural questions from colleagues and brokers, provide guidance on complex new business, participate in post-loss underwriting reviews and collaborate with claims on our service philosophies.  The Personal Lines Property & Casualty Underwriting Manager collaborates with cross-functional teams and behaviours are modelled in a manner consistent with company values. 

Responsibilities:

• Accept, reject, endorse, renew or cancel contracts in accordance with company underwriting policies, procedures, service standards, applicable laws and regulations based on assigned authority levels.
• Process new applications, endorsements, renewals, cancellations, declines and quotes.
• Supporting leadership on Home and Auto Personal Lines Underwriting Teams in the Branch (in-office, remote and hybrid).
• Championing training, coaching and change management for new hires and existing team members.
• Supporting collaborations with Head Office and other branches on underwriting products, risk appetite and pricing.
• Underwriting in alignment with company policies, procedures, service standards, applicable laws and regulations.
• Researching and determining appropriate rates, applying discounts / surcharges and accurately calculating premiums.
• Requesting inspections in accordance with company policies and procedures.
• Preparing related correspondences and maintaining supporting documentation as required.
• Participating in post-loss underwriting reviews and reviews on claim files referred.

Requirements:

• Candidates must reside in Canada and be authorized to work in Canada.
• Minimum of ten years experience with personal lines underwriting or related experience.
• Demonstrated knowledge of MS Office suite (Word, Excel, Outlook, Teams).
• Consistency of applying accuracy, thoroughness and attention to detail approaches.
• Ability to work independently and demonstrated ability to collaborate effectively in a team environment is required.
• Adaptable mind-set is required.
• Ability to train and mentor team members.
• A continuous improvement mindset is preferred.
• CIP designation is required (or equivalency).
• CRM or FCIP designation is preferred.
• Bachelor’s Degree or post-secondary certificate is required (or an equivalent of industry experience)

What We Offer:

• Hybrid Work Arrangements
• Learn, Grow and Development Opportunities
• Competitive Compensation Package of Salary plus an Incentive Plan
• Health, Dental, Critical Illness and Group Life Insurance Coverage
• Defined Contribution Company Pension Plan
• Paid Personal Days in addition to Vacation Time

If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply.   We thank you for your interest in Portage Mutual Insurance, however, only those selected for an interview will be contacted. (No agencies please).

Portage Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.  If you require accommodation because of a disability, we will work with you to meet your needs.  If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.